Why Brands at some point likes Controversy?
If you focus when a brand gets in controversy the audience who are upset for the particular action of brand majorly targets a specific entity. It maybe the brand endorser, manager, celebrity commenting on the controversy etc. but audience would hardly try to point these issue to the Brands itself bcoz, we as human it’s seems much unusual to point at something that is not a person or someone who can’t respond back. This emotional state helps brands in a crucial way as you may say it as the evil nature of marketing. The misconception you have is that for Brands to win the competition, they have to catch the eyeballs in least possible time as you believe: that the brands believe: that the people have attention span as low as that of a Gold-Fish, It’s wrong. Reality is brands want something so that even if audience don’t pay attention to their product they want people to discuss about their brand for more and more time. For example: Chick-Fill-A is a popular chicken sandwich company in US,...